NASDAQ · Information Technology Services

China Customer Relations Centers, Inc. (CCRC) Stock

$6.50 +0.31% NASDAQ: CCRC Technology

China Customer Relations Centers, Inc. is a business process outsourcing (BPO) provider specializing in voice-centric customer support, which includes both handling incoming inquiries and making outgoing calls.

Valuation

MetricValue
Price$6.50
Market Cap$0
P/E Ratio4.78
P/B Ratio1.25
P/S Ratio0.00
EPS (TTM)$1.36
52-Week High$6.50
52-Week Low$6.48
Dividend Yield0.00%

Financials & Margins

MetricValue
ROE26.04%
ROA17.36%
ROCE26.21%
Gross Margin10.83%
Operating Margin11.25%
Net Margin10.42%
Debt/Equity0.16
Current Ratio2.80

Annual Financials (USD)

Metric20162017201820192020
Revenue$73.0M$89.0M$141.0M$173.0M$240.0M
Operating Profit$9.0M$9.0M$18.0M$13.0M$27.0M
Net Profit$8.0M$9.0M$16.0M$13.0M$25.0M
EPS$0.45$0.48$0.88$0.71$1.36
Op Margin11.8%9.7%12.4%7.3%11.2%

Balance Sheet (USD)

Metric20162017201820192020
Total Assets$38.0M$56.0M$71.0M$99.0M$144.0M
Total Liabilities$9.0M$16.0M$18.0M$33.0M$48.0M
Cash$16.0M$19.0M$24.0M$25.0M$44.0M
Borrowings$0$4.0M$4.0M$14.0M$15.0M

Cash Flow (USD)

Metric20162017201820192020
Operating Cash Flow$6.0M$3.0M$12.0M$5.0M$24.0M
Investing Cash Flow$-1.0M$-7.0M$-10.0M$-9.0M$-11.0M
Financing Cash Flow$-2.0M$4.0M$0$1.0M$-3.0M
Net Cash Flow$2.0M$3.0M$6.0M$1.0M$18.0M
Free Cash Flow$5.0M$1.0M$7.0M$1.0M$19.0M

Valuation & Return Ratios

MetricValue
PEG Ratio0.05
EV / EBITDA-0.89
FCF Yield
Quick Ratio2.82
Interest Coverage151.95
Return 1Y
Return 3Y
Return 5Y

Peer Comparison

TickerPriceChangeP/EMarket CapDiv Yield
AAPLApple Inc. $313.33 +0.29% 37.72 $4.60T 0.34%
MSFTMicrosoft Corporation $499.99 +0.03% 22.95 $3.71T 0.94%
GOOGLAlphabet Inc. $354.30 -0.96% 27.68 $4.29T 0.23%
AMZNAmazon.com, Inc. $274.48 +0.82% 28.76 $2.95T 0.00%
METAMeta Platforms, Inc. $592.10 +0.37% 21.47 $1.51T 0.35%

About China Customer Relations Centers, Inc.

China Customer Relations Centers, Inc. is a business process outsourcing (BPO) provider specializing in voice-centric customer support, which includes both handling incoming inquiries and making outgoing calls. Based in Taian, Shandong, the company maintains a substantial workforce of 11,101 full-time employees. Its primary clientele comprises the regional subsidiaries of numerous telecommunications carriers within the People's Republic of China. Additionally, the firm extends staff leasing services, enabling clients to deploy its employees directly within their own facilities. Operationally, the business is structured through contractual agreements between its wholly foreign-owned enterprise (WFOE) subsidiary and its variable interest entity (VIE), Shandong Taiying Technology Co., Ltd (Taiying). The service portfolio spans both inbound and outbound customer care, with its inbound support notably providing continuous, 24/7 hotline answering capabilities across China.

the stock is valued at a price-to-earnings (P/E) ratio of 4.78, price-to-book of 1.25, price-to-sales of 0.00. Over the past 52 weeks the stock has ranged between $6.48 and $6.50, and currently trades at its 52-week high.

On profitability, China Customer Relations Centers, Inc. generates a return on equity (ROE) of 26.04% — well above the market average, a sign of a high-quality business, return on capital employed of 26.21%, an operating margin of 11.25%, a net profit margin of 10.42%.

Official website: www.ccrc.com

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